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Privacy Statement


Your right to data protection is our obligation. The protection of your privacy when processing your data is a matter of importance to Covestro that is taken into consideration in all of our business processes. Therefore, we would like to take this opportunity to explain the basic principles we apply in handling your personal data. This and possibly additional information is always provided whenever such data is collected.

If not otherwise indicated in the following sections, Art. 6 (1, b) of the General Data Protection Regulation (GDPR) forms the legal basis for the handling of your data in order to provide you the services you request.

Collecting and processing information

You can use the Covestro website without providing any personal data to us. However, some offers and services found on our websites do require the provision of personal information for their use.

Recording technical access data

When you visit our websites, Covestro collects data and information through an automated system. However, in general, this information is not used to identify the users of our websites. Technical access data stored in the log files of the server includes, for instance, the following data:

  • Information on the user’s browser type and version
  • The user’s operating system
  • The user's internet service provider
  • The user’s IP address
  • The date and time of access
  • Websites by which the user’s system was referred to our website (referrer)
  • Websites accessed by the user’s system through our website.

The data is processed to deliver the content of our website, to ensure the functionality of our IT systems and the optimization of our website, as well as to safeguard our legitimate interests in order to arrange for clarification in the event of unauthorized or attempted access to our website (Art. 6 (1, f GDPR).

Cookies

Our websites use cookies. These are files saved on the user's computer system by their web browser. When a website is accessed, the cookies can be transmitted to this website and therefore allow an assignment of the user. Cookies help to simplify the use of websites for users.

It is always possible to refuse the use of cookies by changing the browser settings. Set cookies can be deleted at any time.
We would like to note that, if you deactivate cookies, you may not be able to use all of the functions of our website to their fullest extent.

All Cookies are regularly deleted at the end of a session and are therefore not listed here.

Google Analytics

Google Analytics is used on our website. The integration and functioning of this service is explained below.

Google Analytics is a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (hereafter: Google). Google Analytics is a web analytics tool, which can be used to further improve websites by analyzing users’ interaction with them. Google Analytics also uses cookies (text files saved on your computer, which enable an analysis of how websites are used). The information created by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there.

Information stored by Google Analytics cookies includes e.g. the time when the website was visited, the frequency of the respective website visits and the access path to the site. To determine this, Google first captures the IP address of the user. However, on our website, IP anonymization is activated. As a result, within member states of the European Union or other contracting states to the Agreement on the European Economic Area, your IP address will be truncated by Google prior to transmission to the United States; e.g. by deleting the last octet of IPv4 On our behalf, Google will use the above-mentioned information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Google is also certified in the EU-US Privacy Shield, so that an appropriate level of data protection is established for your data in the USA.

You can prevent Google Analytics from using cookies by selecting the appropriate settings in your browser (“Private Mode”, found under Settings on most browsers). It should be noted once again, however, that you may not be able to make full use of all functions of this website in this case.

In addition, you may prevent the collecting of the data generated by the cookie in relation to the use of the website (including your IP address) as well as the processing of this data by Google with a download and installation of the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Additional information on data protection in relation to Google Analytics can be found directly on Google.

Personal Information

Other personal information is only collected if you provide it to us, for instance by filling out a form, sending e-mails, while placing an order for services or products, or while making an inquiry or requesting materials.

Registration on our websites (if applicable)

If you take advantage of the opportunity to register on our website and provide us with personal information, the data entered into the input fields will be transmitted to the Covestro entities responsible for processing the data.

When registering on our website, your IP address and the date and time of registration are saved. The purpose of this is to prevent the misuse of the services.

The registration of the data is required for the provision of content or services. Registered persons may delete or change their saved data at any time. Affected persons may obtain information on their saved personal information at any time.

Contact options

Our website includes a contact form that can be used to contact us electronically. If you choose this option to contact us, personal information you provide will be saved automatically. Data is saved only for the purpose of processing or contacting the person concerned.

Alternatively, you can also contact us at the provided telephone number or in writing via the provided address.

Transmitting data for the purpose of contract data processing

In some cases, we use specialized service providers to process your data. These providers only process personal information on our behalf, acting strictly in accordance with our instructions and based on relevant agreements for contract data processing.

Disclosure of data for the purpose of order processing

In some cases, we use specialized service providers to process your data. These providers only process personal information on our behalf, acting strictly in accordance with our instructions and on the basis of corresponding controller-processor-contracts.

Data processing outside the EU / EEA

In some cases, your data may also be processed in countries outside the European Union (“EU”) or European Economic Area (“EEA”), areas which may have a lower level of data protection than the EU. In such cases, we ensure that a sufficient level of protection for your data is guaranteed through, for example, contractual agreements with our contractors for ensuring they provide a sufficient level of protection for your data, or we ask you for your explicit consent.

Storing your data

We store personal data as long as necessary to carry out a service you have requested or to which you have given your consent, unless we are subject to other legal obligations such as commercial or tax law retention periods or those related to ongoing court proceedings. (Website log files 2 years, contact enquiries-Response Center -6 years)

Data security

Data you provide to us is protected using suitable technical and organizational measures, with the objective of securing it against accidental or intentional manipulation, loss, destruction, unauthorized access, or unauthorized disclosure to third parties. Our security measures are continuously reviewed and improved in accordance with technological developments and organizational possibilities.

Information about your rights

You have the right to:

  • receive information on your personal data saved by us;
  • have your personal information corrected, deleted, or to have processing restricted;
  • object to processing that serves our justifiable interest, the public interest, or profiling, unless we can show that there are mandatory grounds for this processing which outweigh your interests, rights, and freedoms, or unless the processing is completed to assert, exercise, or defend legal claims;
  • have your data transmitted to the extent allowed under the law, such as in Art. 20 DSGVO, and
  • submit a complaint to a supervising authority;

You can withdraw your consent to the collection, processing, and use of your personal data at any time, with future effect. For more information, see the individual sections that describe data processing based on your consent.

A written letter sent to the Group Data Privacy Office is sufficient (for address and contact form see below).

Protecting the privacy of children

We do not knowingly collect personal data of children. Typically, we have no way of knowing how old visitors to our site are. Since it is highly important to us to protect children as they use the internet, we advise all parents and legal guardians to instruct children in a safe and responsible use of the internet. Children should not transmit personal data to Covestro without the express consent of their parents or legal guardians.

Contact

Covestro AG is responsible for the content of this website.

Kaiser-Wilhelm-Allee 60
51373 Leverkusen, Germany
Phone: +49 214 6009 2000.

If you have any questions or suggestions related to data privacy, please contact the Covestro AG Group Data Privacy Office

Kaiser-Wilhelm-Allee 60
51373 Leverkusen, Germany
Phone: +49 214 6009 2000 or Contact

Ongoing development on the internet requires that we adjust our data privacy declaration from time to time. We reserve the right to make such changes at any time.